Latest

A Hand-Tightened Blind Flange and a Botched Shift Handover Killed 167 Men on Occidental Petroleum's Piper Alpha Platform in 22 Minutes. No One at the Company Was Ever Criminally Charged.

A Hand-Tightened Blind Flange and a Botched Shift Handover Killed 167 Men on Occidental Petroleum's Piper Alpha Platform in 22 Minutes. No One at the Company Was Ever Criminally Charged.

At around 10 p.m. on July 6, 1988, a pressure safety valve that had been pulled for maintenance that morning let gas condensate leak past a blind flange that had only been hand-tightened. Within 22 minutes, the Piper Alpha platform, 120 miles northeast of Aberdeen in the North

By The Complaints Department
Netflix Spent Six Years Telling Customers Love Is Sharing a Password. Once It Started Charging $7.99 a Month Per Shared Password Instead, Subscriber Growth Hit Its Best Year Since the Pandemic.

Netflix Spent Six Years Telling Customers Love Is Sharing a Password. Once It Started Charging $7.99 a Month Per Shared Password Instead, Subscriber Growth Hit Its Best Year Since the Pandemic.

On March 10, 2017, Netflix's official Twitter account posted four words that would follow the company around for the next six years: "Love is sharing a password." It was a promo tweet for a show called Love, but it was also, unmistakably, a policy statement — an

By The Complaints Department
New York Paused Congestion Pricing for 'Affordability' Weeks Before a 2024 Election, Then Relaunched It at a Lower Price Once Voting Was Over. A Year Later, Traffic Was Down 11 Percent and the Federal Government Was Still in Court Trying to Kill It.

New York Paused Congestion Pricing for 'Affordability' Weeks Before a 2024 Election, Then Relaunched It at a Lower Price Once Voting Was Over. A Year Later, Traffic Was Down 11 Percent and the Federal Government Was Still in Court Trying to Kill It.

On June 5, 2024, Governor Kathy Hochul stood before reporters and "indefinitely paused" New York's Central Business District Tolling Program, the long-planned congestion charge for driving into Manhattan below 60th Street. The launch was three weeks away. Hochul cited affordability concerns for working- and middle-

By The Complaints Department
Twitter Cut Off the Third-Party Apps That Built Its Developer Ecosystem in January 2023 With No Warning. One of Those Apps Coined the Word Tweet and Designed Twitter's Bird Logo Before Twitter Had Either.

Twitter Cut Off the Third-Party Apps That Built Its Developer Ecosystem in January 2023 With No Warning. One of Those Apps Coined the Word Tweet and Designed Twitter's Bird Logo Before Twitter Had Either.

On January 13, 2023, Twitter's API went dark for third-party client apps with no announcement and no explanation. Tweetbot, Twitterrific, Fenix, and others simply stopped working, all at once, for everyone. Developers spent days guessing whether it was a bug, an outage, or deliberate. Four days later,

By The Complaints Department
China GT Says Its Safety Setup Complied With National-Level Standards. The Driver Was Pulled From His Burning Ferrari by a Rival Who Stopped Mid-Race and Took a Fire Extinguisher From a Marshal.

China GT Says Its Safety Setup Complied With National-Level Standards. The Driver Was Pulled From His Burning Ferrari by a Rival Who Stopped Mid-Race and Took a Fire Extinguisher From a Marshal.

On Saturday 5 September 2026, on the back straight at Shanghai, David Chen of Harmony Racing and Neil Verhagen of TBC by 610Racing made contact and slid through the grass. Chen's Ferrari 296 GT3 struck the Ferrari of Ollie Millroy, which caught fire with Millroy inside it. Loek

By The Complaints Department
Meta's Georgia Data Center Draws Roughly Ten Percent of the County's Daily Water Supply to Cool Servers. A Member of Congress Had to Bring Jars of the Neighbors' Brown Tap Water to a Hearing Before the EPA Agreed to Look.

Meta's Georgia Data Center Draws Roughly Ten Percent of the County's Daily Water Supply to Cool Servers. A Member of Congress Had to Bring Jars of the Neighbors' Brown Tap Water to a Hearing Before the EPA Agreed to Look.

Beverly and Jeff Morris live about 1,000 feet from Meta's data center campus straddling Newton and Morgan Counties, Georgia, a $750 million-to-$1 billion-plus build in the Stanton Springs industrial park. Their well water ran dry, then came back brown with sediment, and in the

By The Complaints Department
A Power Bank Stored in an Overhead Bin Destroyed an Air Busan Jet in January 2025. Airlines Across Asia Responded by Requiring Passengers Keep Their Power Banks Closer to Their Bodies, Not Farther Away.

A Power Bank Stored in an Overhead Bin Destroyed an Air Busan Jet in January 2025. Airlines Across Asia Responded by Requiring Passengers Keep Their Power Banks Closer to Their Bodies, Not Farther Away.

On the night of 28 January 2025, an Air Busan Airbus A321 with 176 people aboard was preparing to taxi at Gimhae International Airport in Busan, South Korea, when a fire broke out in the rear cabin. Everyone evacuated down the slides; seven people came away with minor smoke-inhalation

By The Complaints Department
New York City's Local Law 18 All But Eliminated Short-Term Rentals to Protect the Housing Stock. Manhattan Hotel Rooms Now Average $444 a Night, and the Hotel Industry That Lobbied for the Law Calls Itself Fully Supportive.

New York City's Local Law 18 All But Eliminated Short-Term Rentals to Protect the Housing Stock. Manhattan Hotel Rooms Now Average $444 a Night, and the Hotel Industry That Lobbied for the Law Calls Itself Fully Supportive.

New York City's Local Law 18 took effect on September 5, 2023, requiring anyone renting out a room or apartment for under 30 days to register with the Mayor's Office of Special Enforcement, pay a non-refundable $145 fee, and be physically present for the entire

By The Complaints Department
Exxon's In-House Climate Models From 1977 Onward Predicted Global Warming More Accurately Than NASA's Did. The Company Spent the Next Three Decades Paying Other People to Say the Models Were Wrong.

Exxon's In-House Climate Models From 1977 Onward Predicted Global Warming More Accurately Than NASA's Did. The Company Spent the Next Three Decades Paying Other People to Say the Models Were Wrong.

In July 1977, an Exxon scientist named James Black stood before the company's Management Committee and told them there was "general scientific agreement" that burning fossil fuels was warming the planet. The following year he put a number on it in a memo to a vice

By The Complaints Department
Islam Files, No. 4 — The Life Is Called the Best-Documented Biography on Earth. The Town at the Center of It Does Not Appear in the Pre-Islamic Record, and the First Full Life Survives from the Ninth Century.

Islam Files, No. 4 — The Life Is Called the Best-Documented Biography on Earth. The Town at the Center of It Does Not Appear in the Pre-Islamic Record, and the First Full Life Survives from the Ninth Century.

In the standard narrative the Prophet is born in Mecca in 570, receives revelation there from 610, leaves in 622, and dies in 632. The Qur’an names “Makka” once, in 48:24. Everything else is “Masjid al-Haram,” which the later tradition glues to the Kaaba. The sira makes

By The Complaints Department
Ferrero's Vanilla Flavor Comes From Petrochemicals, Not Vanilla Beans, and That's the Most Boring Fact Here. In December 2021, Ferrero Found Salmonella in Its Own Factory and Waited Four Months to Tell Anyone.

Investigations

Ferrero's Vanilla Flavor Comes From Petrochemicals, Not Vanilla Beans, and That's the Most Boring Fact Here. In December 2021, Ferrero Found Salmonella in Its Own Factory and Waited Four Months to Tell Anyone.

The vanilla flavor in Ferrero Rocher does not come from a vanilla bean. The ingredient list says "vanillin," and vanillin, in almost every industrial confectionery product on Earth, is made from guaiacol — a compound derived from petrochemicals — reacted with glyoxylic acid in a process refined since the 1970s.

By The Complaints Department
Islam Files, No. 3 — The Interfaith Brochure Says Anyone May Leave. Reliance of the Traveller, Certified by al-Azhar, Says the One Who Leaves “Deserves to Be Killed.”

Religion of Peace

Islam Files, No. 3 — The Interfaith Brochure Says Anyone May Leave. Reliance of the Traveller, Certified by al-Azhar, Says the One Who Leaves “Deserves to Be Killed.”

Ahmad ibn Naqib al-Misri died in 1368. His Umdat al-Salik, published in English as Reliance of the Traveller and carrying al-Azhar’s certification, is a standard Shafi‘i handbook, not a Telegram channel. Section o8.1: “When a person who has reached puberty and is sane voluntarily

By The Complaints Department
Apple's iCloud Storage Margins Run Near 80 Percent, a 2024 Lawsuit Alleges. The MicroSD Slot That Let Phone Owners Skip That Bill Disappeared From Flagships the Same Decade Storage Subscriptions Took Off.

Policy Updates

Apple's iCloud Storage Margins Run Near 80 Percent, a 2024 Lawsuit Alleges. The MicroSD Slot That Let Phone Owners Skip That Bill Disappeared From Flagships the Same Decade Storage Subscriptions Took Off.

For a decade, phone makers gave four reasons for deleting the microSD slot: it lets water in, it lets dust in, cheap cards are too slow for modern software, and the space is needed for bigger batteries. Every one of those reasons is true. None of them explains why the

By The Complaints Department
Islam Files, No. 2 — Sahih al-Bukhari Says the Marriage Was Contracted at Six and Consummated at Nine. The Same Canon Says a Rape Did Not Occur Unless Four Male Muslim Witnesses Saw It.

Religion of Peace

Islam Files, No. 2 — Sahih al-Bukhari Says the Marriage Was Contracted at Six and Consummated at Nine. The Same Canon Says a Rape Did Not Occur Unless Four Male Muslim Witnesses Saw It.

Sahih al-Bukhari 5134, on the authority of Aisha: he married her when she was six and consummated the marriage when she was nine. Bukhari 3894 puts the same ages in her own voice, including the scene: women washed her, the Prophet arrived mid-morning, she was nine. Bukhari 3896

By The Complaints Department
In 1954, the Cigarette Industry Ran a Full-Page Ad Promising Honest Research Into Smoking and Cancer. One of Its Own Chemists Had Already Confirmed the Link a Year Earlier.

Investigations

In 1954, the Cigarette Industry Ran a Full-Page Ad Promising Honest Research Into Smoking and Cancer. One of Its Own Chemists Had Already Confirmed the Link a Year Earlier.

On January 4, 1954, the seven largest cigarette manufacturers in America bought a full page in more than 400 newspapers, reaching an estimated 43 million readers in 258 cities. The ad was called "A Frank Statement to Cigarette Smokers," and its message was simple: recent research linking cigarettes

By The Complaints Department
Islam Files, No. 1 — The Constitution of Medina Named Three Jewish Clans as Allies. The Pact of Umar Later Priced the Rest of the Region’s Christians as a Tax Line.

Religion of Peace

Islam Files, No. 1 — The Constitution of Medina Named Three Jewish Clans as Allies. The Pact of Umar Later Priced the Rest of the Region’s Christians as a Tax Line.

In 622 the oasis of Yathrib took in a preacher the Meccans had run out of town. The document later called the Constitution of Medina listed the Jewish clans of Banu Qaynuqa, Banu Nadir, and Banu Qurayza among the parties to a common defense. They kept their religion and their

By The Complaints Department
A Swiss Court Convicted Credit Suisse of Laundering Cocaine Money in June 2022, the First Criminal Conviction of a Major Bank in the Country's History. Nine Months Later, the Bank No Longer Existed.

Investigations

A Swiss Court Convicted Credit Suisse of Laundering Cocaine Money in June 2022, the First Criminal Conviction of a Major Bank in the Country's History. Nine Months Later, the Bank No Longer Existed.

On the weekend of March 18–19, 2023, the president of the Swiss Confederation, the head of the Swiss National Bank, and the chief executives of the country's two largest banks worked through two nights to close a deal before Asian markets opened Monday morning. The government invoked

By The Complaints Department
Monsanto Scientists Ghostwrote a 2000 Study Clearing Glyphosate of Cancer Risk, Letting Three Outside Academics Sign Their Names. A Journal Retracted the Paper in December 2025, Twenty-Five Years and 614 Citations Later.

Investigations

Monsanto Scientists Ghostwrote a 2000 Study Clearing Glyphosate of Cancer Risk, Letting Three Outside Academics Sign Their Names. A Journal Retracted the Paper in December 2025, Twenty-Five Years and 614 Citations Later.

In March 2015, the cancer research arm of the World Health Organization classified glyphosate, the active ingredient in Monsanto's Roundup, as "probably carcinogenic to humans." Monsanto's chief technology officer, Robb Fraley, called the finding an outrage the same week. Internal company documents later showed

By The Complaints Department
Nepal Asked China in May 2026 for Earlier Warning on Glacier Movements Along Their Border. Three Months Later, a Glacial Collapse Killed Over 1,000 People Downstream With No Warning at All.

Investigations

Nepal Asked China in May 2026 for Earlier Warning on Glacier Movements Along Their Border. Three Months Later, a Glacial Collapse Killed Over 1,000 People Downstream With No Warning at All.

On August 26, 2026, a piece of ice and rock roughly a third the size of Central Park broke off Langtang Lirung, a Himalayan peak on the Nepal-China border, fell more than a kilometer, and turned into a debris flood that traveled nearly 100 kilometers down the Trishuli River

By The Complaints Department